Responsible Gaming

Our Commitment to Safe Play

At helenditomasso.com, we believe that playing online pokies and casino games should always be a form of entertainment — never a way to earn money, solve financial problems, or escape from stress. Gambling involves risk, and the odds are always in favour of the house. Only ever gamble with money you can afford to lose, set limits before you start, and never chase your losses. If gambling stops being fun, it's time to stop and, if needed, reach out for support.

Age Verification

Gambling is strictly for adults only. In Australia, you must be 18 years of age or older to gamble legally, whether online or at land-based venues. Licensed operators are required by law to verify the age and identity of their customers before allowing real-money play.

If you share your device with minors, we strongly recommend:

• Never saving gambling account passwords on shared devices
• Using parental control or filtering software (such as Net Nanny or CyberPatrol)
• Logging out of gambling accounts after every session
• Never gambling in front of children or encouraging underage play

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself honestly whether any of the following apply to you or someone you care about:

• Chasing losses — gambling more to try to win back money you've lost
• Spending more money or time on gambling than you can afford or planned
• Hiding your gambling from family, friends, or your partner
• Borrowing money, selling possessions, or using credit to fund gambling
• Neglecting work, study, family, or social commitments because of gambling
• Feeling anxious, guilty, depressed, or irritable about your gambling
• Gambling to escape problems or to cope with negative emotions
• Lying about how much time or money you spend gambling
• Unsuccessfully trying to cut down, control, or stop gambling
• Needing to gamble with increasing amounts to get the same excitement

If you answered "yes" to one or more of these, it may be time to take a break and speak with a professional. Help is free, confidential, and available 24/7 in Australia.

Self-Help Tools

Licensed gambling operators offer a range of tools to help you stay in control. We encourage all players to make use of them:

• Deposit Limits — Set a daily, weekly, or monthly cap on how much you can deposit into your account.
• Loss Limits — Restrict the amount you can lose over a set period, helping you avoid chasing losses.
• Session / Reality Checks — Receive on-screen reminders of how long you've been playing and how much you've spent.
• Time-Outs — Take a short break from gambling, from 24 hours up to several weeks.
• Self-Exclusion — Block yourself from gambling for a longer period. In Australia, you can register with BetStop — the National Self-Exclusion Register (www.betstop.gov.au) to exclude yourself from all licensed Australian online and telephone wagering services in one step.

Remember: setting limits before you play is one of the most effective ways to keep gambling safe and enjoyable.

Support Organizations

If gambling is causing you or someone you know harm, these trusted organizations provide free and confidential help:

• Gambling Help Online (Australia) — Free, confidential 24/7 counselling, support, and self-help resources. Call 1800 858 858 or visit www.gamblinghelponline.org.au
• BetStop — National Self-Exclusion Register (Australia) — Register to self-exclude from all licensed Australian online wagering services: www.betstop.gov.au
• Lifeline Australia — Crisis support and suicide prevention. Call 13 11 14 (24/7): www.lifeline.org.au
• GamCare (UK) — Support, information, and advice for anyone affected by gambling: www.gamcare.org.uk
• GamStop (UK) — Free self-exclusion scheme for UK online gambling: www.gamstop.co.uk
• Responsible Gambling Council (Canada) — Information and resources for safer gambling: www.responsiblegambling.org
• National Council on Problem Gambling (US) — National helpline and resources: www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany) — Information and support on gambling addiction: www.bzga.de

Take Action Today

If you think you may have a gambling problem — or you're worried about someone close to you — please don't wait. Reaching out is a sign of strength, not weakness. Contact Gambling Help Online on 1800 858 858 for free, confidential support, 24 hours a day, 7 days a week. You can also register with BetStop to block yourself from all licensed Australian online gambling services.

Remember: gambling should be fun. When the fun stops — stop.

Last updated: 2026 — helenditomasso.com